Member Services Coordinator
Raybourn Group International
Indianapolis, IN, USA
- / Hr
Experience : 1-3 Yrs | Full Time
Description :
  • Provide one-on-one support for members contacting the association via phone or email.
  • Welcome new members by facilitating a seamless join process and orientation.
  • Maintain and reconcile member information in association databases.
  • Process association revenue received via check and online payments, and follow up on past due accounts.
  • Invoice for association products and services.
  • Coordinate the payment of association bills.
  • Provide support for association programs including coordinating mailings, sending email communications, and tracking program information.
  • Provide support for Board meetings including scheduling conference calls or meeting space, and preparing materials as appropriate.
Requirements :
  • Ability to deliver excellent, solution-focused customer service via email, in person, and on the phone.
  • Ability to develop and maintain a professional, effective and collaborative relationship with staff and members.
  • Willingness to continually learn new things, as well as understand and master processes.
  • Ability to communicate effectively with staff and members.
  • Strong attention to detail and data accuracy.
  • Ability to stay organized, track and prioritize tasks, manage distractions, and complete work in a timely and effective manner.
  • Initiative to take on projects on your own and foresee potential problems and tasks.
  • Ability to produce professional documents using Microsoft Office programs especially Outlook, Word and Excel.
  • Bachelor’s degree and 1-3 years of work experience preferred, or equivalent.
Indianapolis, IN, USA
Last date to apply : 25-07-2023

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